At Flower Delivery Marlow, we pride ourselves on bringing you the freshest flowers, hand-arranged and delivered right here in Marlow. As a trusted local florist, we’re dedicated to serving both households and businesses nearby with arrangements that are as vibrant as your special occasion. Our Fresh Flowers Guarantee means your bouquet will arrive lively, fragrant, and in perfect bloom. If your flowers do not meet our freshness standards, we are here to help.
Your satisfaction is our top priority. Should your flowers arrive damaged or not looking their best, please notify us within 24 hours of delivery. We kindly request that you provide a clear photo of the damaged items as received. This helps us assess the issue quickly and provide an appropriate resolution. Our team will review your claim promptly so that we can put things right without delay.
We source our flowers daily to ensure maximum longevity and freshness for every order. All arrangements from Flower Delivery Marlow come with a five-day freshness window. With basic care and water changes, your blooms should look beautiful throughout this period. If your flowers wilt substantially or perish within this window despite regular care, contact us as soon as possible. We are passionate about quality and will stand by our promise to deliver only the best floral experiences to our Marlow community.
If an issue arises with your order—whether due to freshness concerns or damage—we offer both refund and replacement solutions for your peace of mind.
Our aim is to resolve any problems with minimal inconvenience, always keeping your satisfaction as our focus. Let us know your preference when reporting a problem and our team will process your request as quickly as possible.
If you have a concern that has not been addressed by the above options, Flower Delivery Marlow welcomes your feedback. To raise a complaint, please contact our customer service team with your order details and the nature of your concern. We review all complaints promptly and fairly, striving to respond within two working days. Our senior staff will personally review complex matters and ensure a satisfactory outcome for all parties.
Your suggestions and feedback help us improve. As Marlow’s trusted local florist, your happiness is at the heart of what we do. We appreciate you choosing us and look forward to delighting you—every time.
Flower Delivery Marlow is proud to be a part of the Marlow community, serving households, businesses, and special events in the surrounding area. When you choose us, you can rely on our dedication to fresh flowers and friendly, responsive customer care—each and every time you order.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
